DELIVERIES + TIMINGS

ESSENTIAL READ: AVOID DELAY OR ACCESS REFUSAL

return to exhibitor zone

Event Timings

Exhibition Build-up

Please also refer to the Build-up and Breakdown section.
TIP! We recommend that you consider using the Show’s official logistics company – you’ll save time, hassle and quite possibly some money! See Premier Show Freight‘s details below.

Tuesday 10 May

Deliveries by courier
9am to 5.30pm – please see further details and restrictions below

Shell Scheme Stands: 3.00pm – 9.00pm

The vast majority of our exhibitors have booked a Shell Scheme Stand so must adhere to the above timings. Please do not arrive outside of these hours – you will, unfortunately, be refused access and there can be no exceptions. We encourage you to arrive by public transport but if it is essential that you come by car or van then you MUST book a vehicle pass. Please note the vehicle management system will be live from 7 April. You are urged to make your booking as soon as possible as failure to do so may result in a lack of unloading/loading slot availability. Failure to do so will result in your entry being refused. Please refer to the Shell Scheme Stand information.

Space Only Stands: 11.00am – 9.00pm

Space only exhibitors and their contractors may have access to the Hall at this time only if your pre-submitted plans have been approved. If arriving by car or van then you MUST book a vehicle pass. Failure to do so will result in your entry being refused. Please refer to requirement for our Space Only Stands.

Wednesday 11 May

Exhibitors are encouraged to dress their stand on the Tuesday but if you are planning to bring minimal items, which you can carry in, then it is possible to set-up on the Wednesday, before the Show opens. Please note that there will be no vehicle access for any exhibitors or their contractors on Wednesday morning but deliveries by courier are permitted. Access by foot on Wednesday is via the main entrance on Blythe Road.

Build up: 8.00am – 9.00am
Show Open to Visitors: 9.15am – 5.00pm

Thursday 12 May
Show Open to Visitors: 9.15am – 5.00pm

Exhibition Break-down

Thursday 12 May
Exhibitor & Contractor stand break-down**: 5.30pm – 9.30pm

Please note that all elements of your stand materials must be removed within these hours.  Significant waste charges are imposed by Olympia for removal of literature, graphics or any other waste.  Please refer to the Build-up and Breakdown section.  Please note that a Vehicle Pass is required for breakdown as well. Please note the vehicle management system will be live for booking from 7 April. You are urged to make your booking as soon as possible as failure to do so may result in a lack of unloading/loading slot availability.

**If you anticipate that you will require more than 2 to 3 hours please contact [email protected]

Official logistics/freight partner: Premier Show Freight

Save time, hassle and money by using the Show’s freight company. Details and costs below.

Premier Show Freight

t: +44 (0) 20 3256 1278
e: [email protected]

UK Deliveries

Neither the venue nor the Organisers can take responsibility for any deliveries whatsoever, and any arriving before Tuesday or after Thursday will be refused.

The venue address for couriers is:

Contact Name and Phone Number (ideally mobile number of on-site contact)
c/o The Museum + Heritage Show (Olympia West Level 1)
Stand Number & Company Name
Olympia West
H-Gate, Blythe Road
Ground Floor
Olympia London
Hammersmith Road
London
W14 8UX

Any deliveries to your stand on show open days must be completed and the vehicle removed from the loading areas no later than half an hour before the show opening time. The venue will not allow the show to open if vehicles are blocking fire exit routes and trolleys are not permitted on the exhibition floor during open hours in consideration of public safety. If you are expecting goods to be delivered by courier, please ensure that they are aware of the dates of the show and hall opening times. Deliveries made before the show is in tenancy will not be accepted by the venue.

Due to the extensive building works surrounding Olympia and the reduced parking facilities we strong advise using logistics company, Premier Show Freight to manage all of your deliveries.  

View Premier Show Freight’s UK tariff 

Premier Show Freight:

t: +44 (0) 20 3256 1278
e: [email protected]

Overseas Deliveries

If you are coming from outside the UK, please note that Customs clearance takes place at the port of entry and prior to sending goods you must notify Customs and take responsibility for the process and charges that WILL be incurred. We cannot accept anything on your behalf unless you have previously advised, accepted and paid for the incoming freight charges for your goods, which may entail setting up a pre-payment plan.

For further information contact:
HM Customs & Excise, Advise Centre, Eldon Court, 75 London Road, Reading, Berkshire, RG1 5BS Tel: + 44 (0) 8450 109000 or +44 (0) 1189 644200

You are advised to appoint a freight forwarding contractor who can arrange clearance on your behalf, as well as transport to and from Olympia. Premier Show Freight is recommended as they have a working knowledge of the regulations in place, at Olympia.

View Premier Show Freight’s international tariff 

Premier Show Freight:

t: +44 (0) 20 3256 1278
e: [email protected]