Neither the venue nor the Organisers can take responsibility for any deliveries whatsoever, and any arriving before Tuesday or after Thursday will be refused.
Please address or courier deliveries as follows:
Contact Name and Phone Number (ideally mobile number of on-site contact)
c/o The Museum + Heritage Show (Olympia West Level 1)
Your Stand Number & Your Company Name
Olympia West
H-Gate, Blythe Road
Ground Floor
Olympia London
Hammersmith Road
London W14 8UX
Any deliveries to your stand on Show open days must be completed, and the vehicle removed from the loading areas, no later than half an hour before the Show opening time. The venue will not allow the Show to open if vehicles are blocking fire exit routes and trolleys are not permitted on the exhibition floor during open hours in consideration of public safety. If you are expecting goods to be delivered by courier, please ensure that they are aware of the dates of the show and hall opening times. Deliveries made before the Show is in tenancy will not be accepted by the venue.
Due to the extensive building works surrounding Olympia and the reduced parking facilities we strongly advise using our official logistics company, Premier Show Freight to manage all of your deliveries.
>>View Premier Show Freight’s UK tariff
Premier Show Freight:
t: +44 (0) 20 3256 1278
e: [email protected]
If you are coming from outside the UK, please note that Customs clearance takes place at the port of entry and prior to sending goods you must notify Customs and take responsibility for the process and charges that WILL be incurred. We cannot accept anything on your behalf unless you have previously advised, accepted and paid for the incoming freight charges for your goods, which may entail setting up a pre-payment plan.
For further information contact:
HM Customs & Excise, Advise Centre, Eldon Court, 75 London Road, Reading, Berkshire, RG1 5BS Tel: + 44 (0) 8450 109000 or +44 (0) 1189 644200
You are advised to appoint a freight forwarding contractor who can arrange clearance on your behalf, as well as transport to and from Olympia. Premier Show Freight is recommended as they have a working knowledge of the regulations in place, at Olympia.
>> View Premier Show Freight’s international tariff
Premier Show Freight:
t: +44 (0) 20 3256 1278
e: [email protected]
Please also refer to the Build-up and Breakdown section
Tuesday 14 May
Deliveries by courier: 9am to 5.30pm –
Shell Scheme Stand Build: 3.00pm – 9.00pm
Space Only Stand Build: 11.00am – 9.00pm
Wednesday 15 May
Build up: 8.00am – 9.00am – NOTE – no vehicle access permitted for unloading
Show open to visitors: 9.15am – 5.00pm
Thursday 16 May
Show open to visitors: 9.15am – 5.00pm
All exhibitors breakdown: 5.30pm – 9.30pm
