Speaker: George McLean, Operations Director, Complete Works and Trustee for Heritage Site Cogges Mannor Farm in Oxfordshire, Alyce Paton, Regional Director (Scotland), Complete Works and Board Member for ASVA
Steal our secrets from Complete Works’ 5 star work on tours across the UK from:
Writing tours, refreshing tours, directing tours, training tour teams, selling tours and delivering tours. We do this at household clients across:
• Spiritual homes (distilleries—where premium spirits flow freely)
• Actual spiritual homes (cathedrals—holy vibes only… mostly)
• Team homes (Premier League stadiums—roar included)
• Home-from-homes (luxury hotels—history and art with pillows)
• Museums
And yes… that bonkers Falkirk Wheel (the world’s only rotating boat lift—because why walk when you can spin a canal boat skyward?).
And yes… that bonkers Falkirk Wheel (the world’s only rotating boat lift—because why walk when you can spin a canal boat skyward?).
Zero-fluff tips, superb tricks, real war stories.
Come enjoy, laugh, and nick our best work!
George McLean
George brings strong creative and operational expertise to national arts, heritage, and cultural organisations, delivering high‑impact projects with exceptional ROI across development, staffing, training, events, tours and consultancy. After graduating from drama school in 2007 as a professional actor, he performed over 2,000 times across 30 countries, primarily in open‑air Shakespeare and classic literature. Since shifting focus to family life in 2017 and moving beyond acting, he has built a respected career across UK visitor attractions. George has delivered successful projects for The National Gallery, National Portrait Gallery, Kew Gardens, Historic Enviroments Scotland, Royal Horticultural Socienty, Blenheim Palace, St Pauls, UK Parliament, Wembley, The Macallan, Bowmore and Laphroaig and many many more.
Alyce Paton
Alyce got her start in performance from the science communication world; presenting, entertaining and occasionally setting herself on fire in Australia, the UK and abroad.
Moving into attraction management in 2012, and running everything from World of Illusions, a 5-star hotel and a castle, Alyce has a great passion for the visitor experience, the team experience and the financial sustainability of brilliant visitor attractions.
She also specialises in creative problem solving; creating unique events, partnerships and solutions to all manor of challenges.
Alyce is now settled in Edinburgh with her family, but enjoys the excuse to travel across the UK, seeing amazing places and supporting them.
