Talks 2019

Image credit: ‘Absolute Unit’ The Museum of English Rural Life

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Theme
Location:
Day
Time
  • Wednesday 16 May
    • 09:45
      -
      10:15

      Department for International Trade session: The museum market in the USA

      Location: Exhibition Design and Interpretation - Theatre 4

      The Department for International Trade (DIT) has identified the USA as a key market for the UK’s creative industries – including the supply of products and services to the museum sector. The USA is often seen as a challenging market for UK goods and services

      Speakers: Department for International Trade, Haley Sharpe Design, MuseumINSIDER
  • Wednesday 15 May
    • 09:45
      -
      10:15

      Exporting 101:  The what, the why, and the how-to, in going international

      Location: Exhibition Design and Interpretation - Theatre 4

      Find a wider audience for what you do, overseas.  Whether you are an experienced exporter or a novice – this short workshop will cover how to get ahead in the exporting game. Deborah Lynch Doyle, International Trade Adviser, Department for International Trade  

      Speakers: Department for International Trade
    • 10:15
      -
      10:55

      Selling is service: how to motivate your teams and boost sales

      Location: Engaging New Visitors - Theatre 2

      Using case studies from some of his clients including the National Gallery, Kew Gardens, Wembley Stadium and Blenheim Palace; Bala will share his insights on what training and motivational methods have the greatest impact and fiscal results. Bala McAlinn, Director at Boo Productions & First

      Speakers: Boo Productions, Ruff Trade Training
    • 10:15
      -
      10:55

      Other voices, other views – developing community partnerships

      Location: Understanding Your Visitors - Theatre 3

      Developing partnerships and co-creation with our communities; using historic collections to engage in contemporary issues. The Museum of English Rural Life completed the “Our Country Lives” HLF funded redevelopment activity plan in 2018. We will use our experience of community engagement and co-creation activity to

      Speakers: Museum of English Rural Life
    • 10:30
      -
      11:10

      ‘Being Brunel’: Inside the mind of the little giant

      Location: Exhibition Design and Interpretation - Theatre 4

      Bristol’s newest museum takes on Isambard Kingdom Brunel. The challenge: how do you to make sense of Brunel’s immeasurable achievement? Head of Interpretation Kate Rambridge describes how the SS Great Britain team faced up to the man, his masterworks, and his instinct for invention. Dr

      Speakers: SS Great Britain
    • 11:15
      -
      11:55

      Culture, Health and Wellbeing update

      Location: Engaging New Visitors - Theatre 2

      The past year has seen key developments for museums interested in health and wellbeing, including announcements on social prescribing, to a new national strategy for tackling loneliness, and the formation of a new Culture, Health and Wellbeing Alliance in the sector. Find out more in

      Speakers: Culture Health and Wellbeing Alliance, The Fitzwilliam Museum
    • 11:15
      -
      11:55

      Understanding and engaging young people

      Location: Understanding Your Visitors - Theatre 3

      Are you ready to take a risk? Discover how Headstone Manor & Museum took the lead from youth, to re-explore their events, activities, volunteering, marketing and social media to add that little bit of magic! Laura Coughlin, Learning and Access Officer and Hailey Baxter, Youth and

      Speakers: Headstone Manor & Museum
    • 11:15
      -
      11:40

      Digital Microscopes

      Location: On Stand Session

      A practical session highlighting the benefits of digital microscopes in conservation, as used by the Tropenmuseum in Amsterdam. Visitors are invited to bring a sample object to view under a microscope Preservation Equipment, Stand H1

      Speakers: Preservation Equipment
    • 11:30
      -
      12:10

      Living Cultures: Collaborating with Maasai partners at the Pitt Rivers Museum

      Location: Exhibition Design and Interpretation - Theatre 4

      The Pitt Rivers has a long history of working with indigenous communities. Hear about the Living Cultures project: a collaboration with members of the Maasai community aimed at realigning the complex narratives of Maasai material culture in the museum collections. Joanna Cole, Assistant Curator and Nicholas

      Speakers: Pitt Rivers Museum - University of Oxford
    • 12:00
      -
      12:25

      Tactile technology in Museum experiences

      Location: On Stand Session

      No Parking works with a new way of interacting with exhibitions – one where the modern technology is concealed, and integrated with human interfaces. By creating notable tactile interfaces, visitors are invited to interact by touching, spinning, sliding, pushing, or any other natural human action.

      Speakers: No Parking - Digital Storytelling
    • 12:15
      -
      12:55

      Creating a YouTube star: how English Heritage’s Victorian cook captured the imagination of millions

      Location: Engaging New Visitors - Theatre 2

      Hear how English Heritage’s in-house content team made Victorian cook Mrs Crocombe a YouTube star with an audience of millions, and how they are learning from that experience to create new, engaging heritage content which is winning over new audiences. Gareth Clifford, Senior Content Marketing

      Speakers: English Heritage
    • 12:15
      -
      12:55

      Small scale audience research = big insight

      Location: Understanding Your Visitors - Theatre 3

      In this talk you’ll hear how new research and new programming have revealed the key ingredients for large scale artistic and commemorative events at the Tower, and how small-scale audience research can reveal big insights into the relationship between heritage site, art, and audience. Dr

      Speakers: Historic Royal Palaces
    • 12:25
      -
      12:50

      Top Tips to consider when thinking about involving volunteers

      Location: On Stand Session

      Whether you have an existing volunteer programme or are new to engaging with volunteers, pop along to this interactive to hear some top tips about recruitment, selection, induction, support, supervision, reward and recognition of your volunteers.  Whatever your position, if you engage with volunteers, there is

      Speakers: Heritage Volunteering Group, London Heritage Volunteer Manager's Network
    • 12:30
      -
      13:10

      Challenging the narrative: how we learnt from our Holocaust survivors

      Location: Exhibition Design and Interpretation - Theatre 4

      PLB and the Holocaust Survivors Friendship Association (HSFA) collaborated to create the Holocaust Exhibition and Learning Centre in Huddersfield. We explore the challenges faced whilst interpreting the events of the Holocaust through the eyes of the individual, using personal testimony and a few cherished objects.

      Speakers: Holocaust Exhibition & Learning Centre, PLB LTD
    • 12:45
      -
      13:10

      Discover how projection mapping can transform your space

      Location: On Stand Session

      Get the inside track on the new projection mapping extravaganza and visitor attraction within Liverpool’s iconic Royal Liver Building. Unlike traditional projected experiences, this show surrounds the viewer placing them in the middle of 270° visuals, making it one of the most immersive projection mapped

      Speakers: Holovis
    • 13:10
      -
      13:35

      Introduction to Digital Asset Management (DAM)

      Location: On Stand Session

      Capture is a trusted partner helping to elevate the value of images, video, documents, audio and more. It provides web-based enterprise digital asset management systems from its private ‘cloud’ alongside practical, hands-on services helping global brands maximise the value of their content. As a technology

      Speakers: Capture Ltd
    • 13:15
      -
      13:55

      Conserving The Painted Hall: an opportunity to create a unique visitor experience

      Location: Engaging New Visitors - Theatre 2

      In 2016 the Greenwich Foundation embarked on one of the largest conservation projects in Europe, conserving 40,000 sq ft of the magnificent interior of the Painted Hall. Over 80,000 visitors were given access to the conservation work via a huge scaffolding. William Palin, Conservation Director,

      Speakers: English Heritage
    • 13:15
      -
      13:55

      Putting visitors first – how a closer relationship makes the difference

      Location: Understanding Your Visitors - Theatre 3

      Derby Museums believe strongly in using deep understanding and relationships with visitors to drive all aspects of a visit – from first greeting to the café, displays and creating whole museums. Tony shares Derby’s approach and explores the implications of working in partnership with visitors.

      Speakers: Derby Museums
    • 13:30
      -
      14:10

      Volunteer Museum Mentors: creating a diverse volunteer culture

      Location: People; Funding and Strategy - Theatre 4

      This session will look at a case study at the Museum of Oxford that involved working with a local college and their students with support needs. This low cost but successful project which teamed students with volunteer Museum Mentors showed how the Museum could successfully

      Speakers: Museum of Oxford
    • 13:40
      -
      14:40

      Museum to Museum

      Location: Networking Space

      Join other like minded visitor experience professionals to share ideas, inspiration, tales of woe and joy and problem solve together at this afternoon networking session run in partnership with Visitor Experience Forum.   Wednesday 15 May 13.40 – 14.40   This session aims to facilitate

      Speakers: VE:Forum
    • 13:45
      -
      14:10

      Importance of Audio Visual in a Visitor Attraction

      Location: On Stand Session

      As visitor expectations increase, we are always having to look at creative ways to capture our audience’s attention. This session will cover the latest technology that is emerging in Projection and ideas on how it can be used innovatively to create an engaging experience. It

      Speakers: Canon
    • 14:15
      -
      14:55

      Are you ready for digital change? Running with absolute units on Twitter

      Location: Engaging New Visitors - Theatre 2

      A conversation between museum director and digital lead about the digital culture change arising from a single tweet of a ram, captioned ‘look at this absolute unit’:  what this means, how it happened, lessons to share and what next. Adam Koszary, Programme Manager and Digital

      Speakers: Museum of English Rural Life, Reading Museum
    • 14:15
      -
      14:55

      Tools for developing visitor insight

      Location: Understanding Your Visitors - Theatre 3

      The Audience Agency will introduce a range of approaches to gaining deep insight into audiences and how to use this to make change. The session will cover free resources including Audience Finder as well as recent case studies involving mapping visitor journeys. Margot Walker, Head

      Speakers: The Audience Agency
    • 14:15
      -
      14:40

      A year of digitisation in the British Library

      Location: On Stand Session

      Looking at the range of collection items and digitisation services provided by the British Library in the past year. Bringing rare books, orchid portraits, fore-edge paintings and papyri to a screen near you. British Library Digitisation Services, Stand R7

      Speakers: British Library Digitisation Services
    • 14:30
      -
      15:10

      Arts Council England funding and the next ten years

      Location: People; Funding and Strategy - Theatre 4

      Arts Council England will outline funding opportunities for museums and the cultural sector, and an update on their next 10 year strategy. Isabel Churcher, Senior Manager, Museums, Arts Council England Click here to view the presentation, if you were a visitor to the 2019 Show

      Speakers: Arts Council England
    • 14:40
      -
      15:05

      Developing and implementing a Copyright Policy for your organisation

      Location: On Stand Session

      The management of copyright is a crucial component of a cultural heritage organisation’s ability to comply with the law and also generate important income. This means that that the management of copyright and other intellectual property rights needs to be underpinned by appropriate policies, procedures,

      Speakers: Naomi Korn Associates
    • 15:00
      -
      15:25

      How to communicate difficult or controversial subjects

      Location: On Stand Session

      A handful of techniques (from storytelling) to stimulate your thinking and guide your preparation of conversations and discussions with visitors about challenging histories – difficult, controversial, dangerous, provocative or uncomfortable histories. Discover how you can create communication that is open, exploratory, doesn’t shy away from issues

      Speakers: The Whole Story
    • 15:15
      -
      15:55

      Welcoming The World: Building a brand and experience that people love

      Location: Engaging New Visitors - Theatre 2

      Staying true to heritage? Or attracting more visitors? You don’t need to choose. Find out how a new creative positioning and visitor experience enticed more visitors to the National Trust for Scotland’s Inverewe – with family visits up 28%. Dave King, Design & Planning Director,

      Speakers: National Trust for Scotland, StudioLR
    • 15:15
      -
      15:55

      Understanding your visitors and adapting to them

      Location: Understanding Your Visitors - Theatre 3

      Japan House London opened in 2018, following extensive research on its anticipated audiences. Now they reveal the lessons of how the venue adapted to the needs of their actual visitors after opening, both on the ground and as an organization. Michael Houlihan, Director General, Japan

      Speakers: Barker Langham, Japan House London
    • 15:30
      -
      16:10

      Open up your museum: widening and developing your workforce

      Location: People; Funding and Strategy - Theatre 4

      Emma Chaplin, Director of AIM, will introduce the Open Up: museums for everyone toolkit which aims to help museums change their approach to not only widening their visitors but also their staff and volunteers. Celyn Williams, Head of People Development at Beamish will discuss the

      Speakers: Association of Independent Museums, Beamish
    • 15:45
      -
      16:10

      Introduction to Conservation for Small collections and Museums

      Location: On Stand Session

      Limiting risk, recognising degradation, and what to do when disaster strikes! This year, Plowden & Smith is providing a comprehensive overview of agents of deterioration, along with advice on how to perform low intervention care processes such as cleaning, and how to spot warning signs

      Speakers: Plowden & Smith
    • 16:15
      -
      16:55

      Bringing archives alive to find new audiences

      Location: Engaging New Visitors - Theatre 2

      This session explores how to find different audiences and pinpoint what interests them about archives and collections, uncover the stories that engross and challenge assumptions. Trialling a variety of engagement approaches, including some from other sectors, uncovered a number of surprises. Karen Smyth, Co-Director of

      Speakers: University of East Anglia
    • 16:15
      -
      16:55

      An Inside Look at Heavenly Bodies: Fashion and the Catholic Imagination

      Location: Understanding Your Visitors - Theatre 3

      *change to scheduled session* This talk provides an inside look at the development of The Costume Institute’s spring 2018 exhibition Heavenly Bodies: Fashion and the Catholic Imagination. The exhibition featured a dialogue between fashion and medieval art from The Met collection to examine fashion’s ongoing

      Speakers: The Costume Institute at The Metropolitan Museum of Art
    • 16:30
      -
      17:10

      ALVA’s visitor experience trends and preparing for Brexit

      Location: People; Funding and Strategy - Theatre 4

      Bernard will review last year’s ALVA visitor numbers – who did well, why, who came and who didn’t, and the common characteristics of growing attractions. Plus sharing some of his Brexit-preparedness assumptions for planning for the next few years. Bernard Donoghue, Director, ALVA Click here

      Speakers: ALVA
  • Thursday 16 May
    • 09:50
      -
      10:30

      Multisensory museums – touching collections to touch new audiences

      Location: Collections Management - Theatre 1

      An interactive session exploring the benefits of including multisensory elements with our museum activities in order to improve our education offering, create truly accessible museum spaces, and make our museums more fun and memorable for everyone. Elliot Goodger, Museum Manager, Nantwich Museum Click here to

      Speakers: Nantwich Museum
    • 09:50
      -
      10:30

      Retailing success in a small museum

      Location: Retail and Trading - Theatre 3

      Even with an awkward space and small budget great things can be achieved. A case study of how a small local authority run museum, facing increased financial pressure, transformed its retail space and increased shop income by 43%, reaching the income target for 2020 in

      Speakers: The Museum in the Park
    • 10:00
      -
      10:40

      Hints, tips and ideas to take your fundraising to the next level

      Location: People; Funding and Strategy - Theatre 4

      Fundraising can be easy; it can also be easy to get it wrong. This session will provide some tools and models to build successful fundraising activities. It will also highlight some of the bear traps to avoid on the way. Dan Fletcher, Director (Fundraising), Kingston

      Speakers: Institute of Fundraising
    • 10:10
      -
      10:35

      Discover the Learning Outside the Classroom Quality Badge

      Location: On Stand Session

      Do you want to open your doors to more schools on educational visits? The learning outside the classroom Quality Badge is the only national award combining the essential elements of learning and safety into a trusted accreditation scheme for museums and heritage venues. The Department

      Speakers: Council for Learning Outside the Classroom
    • 10:35
      -
      11:00

      LUMI-R: an app to light up the city’s Heritage

      Location: On Stand Session

      As part of its master plan for lighting development, the City of Rennes (Britannia), entrusted Orpheo with the development of an app designed to literally and virtually highlight its architectural heritage. Orpheo’s product, the LUMI-R App, offers a nocturnal, original and immersive visit of the

      Speakers: Orpheo
    • 10:45
      -
      11:25

      Project Reveal – The wider impact of documenting 100,000 objects in one go

      Location: Collections Management - Theatre 1

      100,000 objects, 47 properties, 18 months. It sounds like a game show but Project Reveal has been hard work as well as fun. We explore how the impact of this project extends way beyond the benefits of good documentation. Susanna Hillhouse, Head of Collections Services,

      Speakers: National Trust for Scotland
    • 10:45
      -
      11:25

      Emotions drive economics – why brand is vital to the success of cultural retail

      Location: Retail and Trading - Theatre 3

      Cultural retail built on brand reclaims the souvenir as a thing to remember, fulfilling essential functions of memory, sharing and inspiring action. Frances will analyse the what, why and how of cultural retail built on brand, inspired by case studies from inside and outside the

      Speakers: The Seeking State
    • 11:00
      -
      11:40

      Micro-internships: one small step to diverse recruitment

      Location: People; Funding and Strategy - Theatre 4

      Our MDY funded Micro-internship pilot is changing the way that organisations think about recruitment and short term contracts. Hear about the Micro-internship concept, how different organisations have addressed the challenge, and how Micro-internships can help you recruit diversely. Michael Turnpenny, Museum Development Manager, Museum Development

      Speakers: Culture Syndicates CIC, Museum Development Yorkshire
    • 11:00
      -
      11:40

      Working together – creativity, arts and collections

      Location: Learning - Theatre 2

      The University of Cambridge Museums and AccessArt share playful, process-led and iterative approaches to their learning and engagement work. Hear how they weave creativity into programmes around digital making, animation and more. They’ll also share their open-access educator & teacher-friendly resources. Dr Kate Noble, Education

      Speakers: AccessArt, The Fitzwilliam Museum
    • 11:05
      -
      11:30

      Learn How to Know Instantly What Every Visitor is Thinking

      Location: On Stand Session

      Whatever your organisation, effective communication is vital to successful customer interactions, as well as teamwork. Our “All the World’s a Stage” concept, is simple, fun and practical and designed to inspire dramatically better understanding between colleagues and customers. This mini-masterclass will teach one of our most valuable techniques,

      Speakers: Ruff Trade Training
    • 11:30
      -
      11:55

      Pest Management Textile Pests: a proactive approach to control

      Location: On Stand Session

      All too often, pest control in heritage sites and museums is a reaction to the discovery of evidence of pest activity, such as damage to objects or elements of the building. The threat from Textile pests can be a constant worry as they could literally

      Speakers: Preservation Equipment
    • 11:40
      -
      12:20

      Copyright best practices: making your collection work harder

      Location: Collections Management - Theatre 1

      This presentation will explore the following themes through the lens of copyright best practices – Balancing ethics, risk management and legal compliance when acquiring/using collection items. How to increase long term rights efficiency. Realising potential value associated with rights exploitation. Naomi Korn, Managing Director and

      Speakers: Naomi Korn Associates
    • 11:40
      -
      12:20

      The importance of good retail display as a selling tool

      Location: Retail and Trading - Theatre 3

      Why is visual display so important for retail and what are the first impressions you give your visitors?  And are your window and interior displays enticing visitors to spend? This session will encourage you to look at your shop with fresh eyes and provide basic

      Speakers: Made You Look!
    • 12:00
      -
      12:40

      Collaborative practice and partnership building

      Location: Learning - Theatre 2

      *slight change to previously scheduled session due to a last minute speaker change* Molly and Sheryll will talk about the evolution of their partnership which supports the work and ambition of learning disabled artists. They’ll discuss key elements of their work together – including approaches

      Speakers: Action Space, Royal Academy of Arts
    • 12:00
      -
      12:40

      What the National Lottery Heritage Fund’s new framework means for you

      Location: People; Funding and Strategy - Theatre 4

      An outline of  NLHF’s new approach to funding over the next five years including our strategic priorities, opportunities through funding campaigns, streamlined approaches to grants and our new organisational structure. Fiona Talbott, Head of Museums Libraries Archives and Anne Dodwell, Engagement Manager, National Lottery Heritage

      Speakers: National Lottery Heritage Fund
    • 12:10
      -
      12:35

      Cloudy with a chance of awesome – Meaco’s new cloud based monitoring system

      Location: On Stand Session

      Data in the cloud is becoming the norm and the new Meaco wireless monitoring system with increased flexibility allows you to host your data in the cloud using ethernet, Wi-Fi or even a mobile hot spot.  You can view your data wherever, whenever and the

      Speakers: Meaco Measurement & Control Ltd
    • 12:30
      -
      12:55

      Careers in heritage interpretation: explore the opportunities

      Location: On Stand Session

      Interested in expanding or developing your career and skills in heritage interpretation? This session will explore the multiple routes into this fascinating profession and give an overview of where the opportunities are for employment within the sector. Association for Heritage Interpretation, Stand X7, Expert Zone

      Speakers: Association for Heritage Interpretation
    • 12:35
      -
      13:15

      Not interested in temperature control? Environmental parameters for robust collections

      Location: Collections Management - Theatre 1

      How the Science Museum Group set environmental parameters for robust collections and our approach for breaking down some tight environmental conditions.  Consideration of the consequences and impacts across museum functions of moving the parameters and being more flexible. Louisa Burden, Head of Conservation & Collections

      Speakers: Science Museum Group
    • 12:35
      -
      13:15

      Be a “cultural business” to drive income

      Location: Retail and Trading - Theatre 3

      Zak will show you how Bristol changed from being a museum service to a cultural business. A  focus  on delighting visitors and being data-informed has seen the team of teams rise to the opportunities of income generation in the face of big challenges. Zak Mensah,

      Speakers: Bristol City Council
    • 12:55
      -
      13:20

      Zeutschel ScanStudio – The Scanner and Photo Studio in One

      Location: On Stand Session

      The Zeutschel ScanStudio combines the best of two worlds: the world of studio photography with the world of professional scanners. Visit stand M4 to see a live demo of this Completely modular camera system with interchangeable lenses, upgradeable digital backs and a variety of copy

      Speakers: Genus - Zeutschel
    • 13:00
      -
      13:40

      Helping museums connect with a student audience

      Location: Learning - Theatre 2

      Since 2017 Art Fund have grown their audience of university students across the UK to over 24,000 through the Student Art Pass. From a student ambassador programme and paid placement opportunities to a museum of the year road-trip and creative writing competition, they are helping

      Speakers: Art Fund, National Museums Liverpool
    • 13:00
      -
      13:40

      Hot topic exhibitions – creating rapid response provocative exhibitions

      Location: Exhibition Design and Interpretation - Theatre 4

      The Hot Topic programming strand at the National Science and Media Museum creates rapid response provocative exhibitions. These look at the implications of issues which are trending in the media, such as Fake News or Internet Connected Devices, and create an adult conversation around them.

      Speakers: National Science and Media Museum
    • 13:20
      -
      13:45

      Discover how projection mapping can transform your space

      Location: On Stand Session

      Get the inside track on the new projection mapping extravaganza and visitor attraction within Liverpool’s iconic Royal Liver Building. Unlike traditional projected experiences, this show surrounds the viewer placing them in the middle of 270° visuals, making it one of the most immersive projection mapped

      Speakers: Holovis
    • 13:30
      -
      14:10

      Working with regional collections to create revenue through licensing and product development

      Location: Retail and Trading - Theatre 3

      This talk will demonstrate the pros and cons of translating your collections into commercial designs for licensing to third parties; and how generating exclusive bespoke product can generate revenues, reach new audiences and increase awareness of your museum. Gwyneth Campling Licensing and Product Development Click

      Speakers: Gwyneth Campling Licensing and Product Development
    • 13:30
      -
      14:10

      Does your collections management system do what you want or need it to do?

      Location: Collections Management - Theatre 1

      The digital age is ever evolving, affecting workflows and the way we engage with our audience. This presentation will highlight innovation scenarios in the cultural sector and how collections management will adapt into the future. Greg Brown, Product Marketing Manager, Axiell and Tom Smith, Collections

      Speakers: Axiell, Imperial War Museum
    • 13:50
      -
      14:15

      Tactile technology in Museum experiences

      Location: On Stand Session

      No Parking works with a new way of interacting with exhibitions – one where the modern technology is concealed, and integrated with human interfaces. By creating notable tactile interfaces, visitors are invited to interact by touching, spinning, sliding, pushing, or any other natural human action.

      Speakers: No Parking - Digital Storytelling
    • 14:00
      -
      14:40

      Developing a local, place based curriculum

      Location: Learning - Theatre 2

      Leeds Museums & Galleries have developed a cross-artform, place-based curriculum with 40 cultural organisations and 30 schools. The curriculum sits on mylearning.org, a website holding national teaching resources. Explore how you can use the model, the benefits, challenges and mylearning.org. Kate Fellows, Lifelong Learning Manager

      Speakers: Leeds Museums and Galleries
    • 14:00
      -
      14:40

      Feeling the museum – exploring engagement through emotion

      Location: Exhibition Design and Interpretation - Theatre 4

      If films and books can make us laugh, cry, and jump out of our seats, why are museums so buttoned down? We will explore engagement through emotion, creating space for feeling, and opening hearts as well as minds. Rachel Tranter, Director and Holly Bee, Education

      Speakers: Group for Education in Museums (GEM)
    • 14:25
      -
      15:05

      Conserving and curating the Whitechapel fatberg

      Location: Collections Management - Theatre 1

      Ever think you get given crap to work with? Find out how the Museum of London took a toxic lump of sewage and turned it into Fatberg! – the most talked about display the museum has ever done. Sharon Robinson-Calver, Head of Conservation and Collection

      Speakers: Museum of London
    • 14:25
      -
      15:05

      Encouraging secondary spend: using seasonal themes to enhance the visitor experience

      Location: Retail and Trading - Theatre 3

      Sharing the triumphs and tips from World Heritage site, Blenheim Palace, the team discuss how to maximise revenue opportunity by working with our seasons through special exhibitions, behind the scenes tours, food and music festivals, and local business promotions. Focussing on events and retail, find

      Speakers: Blenheim Palace
    • 14:25
      -
      14:50

      Welcoming more families and young people with Kids in Museums

      Location: On Stand Session

      This session will cover how museums can use our new Manifesto to be more welcoming, inclusive and accessible for families. We will also look at how Takeover Day can help your museum consult and collaborate with young people and introduce our new resources to help

      Speakers: Kids in Museums
    • 14:40
      -
      15:05

      Importance of Audio Visual in a Visitor Attraction

      Location: On Stand Session

      As visitor expectations increase, we are always having to look at creative ways to capture our audience’s attention. This session will cover the latest technology that is emerging in Projection and ideas on how it can be used innovatively to create an engaging experience. It

      Speakers: Canon
    • 15:00
      -
      15:40

      Spaces and places for learning

      Location: Learning - Theatre 2

      Whether you’re working in custom-made education suites or inhabiting corners in galleries, gardens or elsewhere this session will be useful. Our speakers will share experiences and tips from their two very different settings on making best use of spaces and places for learning. Amy Seadon,

      Speakers: Aerospace Bristol, Essex Fire Museum
    • 15:00
      -
      15:40

      V&A Dundee – designing a new museum

      Location: Exhibition Design and Interpretation - Theatre 4

      V&A Dundee Director Philip Long will discuss the creation of Scotland’s first design museum, which aims to champion past, present and future design in a Scottish and global context. Philip Long, Director, V&A Dundee

      Speakers: V&A Dundee
    • 15:10
      -
      15:35

      Storytelling with digital collections using Museum Crush

      Location: On Stand Session

      Museum Crush is Culture24’s collaborative online storytelling platform designed to help smaller museums explore innovative ways of sharing stories about their collections. If you have a story to tell, perhaps a different perspective on an object in your museum, or simply want the chance to

      Speakers: Culture24
    • 15:20
      -
      16:00

      Banish the Backlog

      Location: Collections Management - Theatre 1

      Aiming to demystify documentation backlogs, Collections Trust’s ‘Banish the Backlog’ programme helps small regional groups of museums to develop realistic plans for improving their collections documentation. Outreach Officer Sarah Brown will speak about the programme and share her top tips. Sarah Brown, Outreach Officer, Collections

      Speakers: Collections Trust
    • 15:20
      -
      16:00

      Selling space – profitable venue hire and events for smaller museums

      Location: Retail and Trading - Theatre 3

      Purpose-designed or not, museums of all sizes have both indoor and outdoor spaces offering opportunities for audience and revenue development. Drawing on his extensive experience, John will explain how to maximise the opportunities and avoid the pitfalls of exploiting space to grow profitability and enhance

      Speakers: John Barford Interim Management and Consultancy
    • 16:00
      -
      16:40

      Using reflective practice to enrich learning programmes

      Location: Learning - Theatre 2

      ZSL and Science Museum Group both use Reflective Practice in their educational work. Find out how models they’ve developed, using self-reflection, peer observation and other techniques, support and enrich their learning and engagement programmes and how they might work in your setting too. Stephanie Pace,

      Speakers: Science Museum Group, ZSL London Zoo
    • 16:00
      -
      16:40

      Stories in the Stones: Interpreting Gloucester Cathedral

      Location: Exhibition Design and Interpretation - Theatre 4

      This case study review will explore the complex process of planning, designing and delivering a major scheme of innovative interpretation in one of Britain’s greatest historic buildings. Find out how the project achieved a 5 star Visit England assessment by taking the visitor experience to

      Speakers: Association for Heritage Interpretation, Imagemakers Design

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