Speaker: Stephen Spencer, Chief Navigation Officer, Stephen Spencer Associates

There’s reopening, then there’s building back better, then there’s creating a sustainable long-term future, for our communities, our destinations and for our organisations. Having conceived, led and facilitated hundreds of innovation projects, and studied the process of innovation for over 20 years, Stephen Spencer will guide you through a tried and tested blueprint to successful and sustainable innovation. This session will explain why continuous innovation is now a necessity for all organisations, why innovation projects fail, and how to create an innovation culture within your organisation. Stephen will also demonstrate how audience focus underpins successful innovation.